Privacy Policy

Last updated: August 5, 2026

Prank Box operates this Store and Website, including all data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Prank Box is powered by Shopify to enable us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information will be collected, used, and disclosed in accordance with this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies, relates to, describes, or can reasonably be associated with or linked to you or another individual. Personal information does not include information that is anonymized or de-identified such that it cannot be used to identify you or be reasonably associated with you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

• Contact Details including your name, address, billing address, shipping address, phone number, and email address.
• Financial Information including credit card, debit card and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment-related information.
• Account Information including your username, password, security questions, preferences, and settings.
• Transaction Information including the items you view, add to your cart, save to your wish list, purchase, return, exchange, or cancel, as well as your past transactions.
• Communications With Us including the information you provide in your communications with us, such as when you submit a customer service complaint.
• Device Information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage Information including information relating to your interaction with the Services, such as how and when you use or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including information from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology or when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or what Services you use, we may use your personal information for the following purposes:

• To provide, personalize, and improve the Services. We use your personal information to provide you with the Services, which includes performing the contract entered into with you, processing your payments, managing your orders, remembering your preferences and items of interest, sending you account-related notifications, handling purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you online advertisements for products or services on the Services or other websites, including based on items you have previously purchased, added to your cart, or other activities on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other information with anyone.
• Communications with you. We use your personal information to provide you with customer support, respond to your inquiries, provide you with services efficiently, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or to respond to valid legal processes, including requests from law enforcement agencies or governmental authorities, and to investigate or participate in civil discovery, potential or actual litigation, or other contentious legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment and shipping).
• With business and marketing partners to provide marketing and advertising services to you. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to direct us not to share information about you for purposes of personalized advertising and marketing, based on your online activity across different merchants and websites. You can exercise your rights to object to such uses here.
• When you direct, request, or otherwise consent to our disclosure of certain information to third parties, for example, to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or other similar requests), to enforce applicable Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, who collects and processes personal information about your access and use of the Services to provide and improve the Services to you. To provide and improve the Services to you, the information you submit to the Services will be transmitted to and shared with Shopify and with third parties who may be located in a different country than you. Furthermore, to help protect, develop, and improve our business, we use certain advanced features from Shopify that incorporate data and insights from your interactions with our Store, other merchants, and the Shopify platform itself. To provide these advanced features, Shopify may use personal information collected about your interactions with our Store, other merchants, and the Shopify platform itself. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights with respect to the use of such information for such purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can review the Shopify Consumer Privacy Policy. Depending on where you reside, you can exercise certain rights with respect to your personal information here: Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found there. Information you provide on public or semi-public venues, including information you share on third-party social media platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. The inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as expressly disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of applicable legal age in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases, we may deny your request as permitted by law.

• Right to Access. You may have the right to request access to the personal information we hold about you.
• Right to Deletion. You may have the right to request that we delete the personal information we hold about you.
• Right to Rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
• Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt-Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information, or to opt out of the processing of such information for purposes considered “targeted advertising,” as defined in applicable privacy laws. You can exercise your rights to object to such uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat that visit as a request to opt out for the device and browser you are using. If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account as well. For more information on Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control signal, we do not recognize other “Do Not Track (DNT)” signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You may exercise any of these rights at the locations indicated in the Services or by contacting us using the contact details provided below. For more information on how Shopify uses your personal information and any rights you may have—including those related to data processed by Shopify—you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within a reasonable timeframe, as required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details provided below. Depending on where you reside, you may have the right to appeal our decision by contacting us at the contact details below, or to lodge a complaint with your local data protection authority. For the EEA, a list of data protection authorities can be found here.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs) or any equivalent contract issued by the competent authority in the United Kingdom, as applicable, unless the transfer is to a country that has been recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and take any other steps required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us at , email us at prankbox.support@gmail.com, or contact us at 601423800. Santander, Cantabria, Spain. For the purposes of applicable data protection laws, we are the data controller of your personal information.